Data Protection
CareDesks employs encryption in transit and at rest to protect all information, utilizing secure cloud infrastructure built on best-in-class providers. Data security protocols are regularly reviewed and updated to address evolving threats.
We handle call recordings and transcripts strictly according to each customer’s configuration. Clinics remain responsible for ensuring appropriate patient consent is obtained and managed at the point of care.
Compliance Positioning
CareDesks is designed to support HIPAA-aligned workflows for clinics and healthcare practices. The platform is not a covered entity and does not provide medical advice.
Our software enables compliance-focused organizations to configure settings according to their legal and regulatory requirements.
Disclaimer: No system is 100% secure.
Disclaimer: No system is 100% secure.
CareDesks continually advances platform safeguards and welcomes your feedback.
CareDesks continually advances platform safeguards and welcomes your feedback.
Access controls are strictly enforced.
Access controls are strictly enforced.
Role-based access ensures users view only data necessary for their role. Admins retain full visibility to meet operational requirements.
Role-based access ensures users view only data necessary for their role. Admins retain full visibility to meet operational requirements.